Privacy Policy

Last updated: 2026-08-28

1. Information We Collect

We collect information you provide directly, such as your name, company, email address, phone number and order details when you contact us or place an order. We also collect basic technical data (browser type, device, pages visited) to improve our website.

2. How We Use Your Information

We use your information to respond to inquiries, process orders, provide after-sales support, send quotes and product updates (only with your consent), and improve our products and website.

3. Data Sharing

We do not sell your personal data. We only share information with trusted service providers (logistics, payment, email) as necessary to fulfill your order, and when required by law.

4. Data Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, alteration or loss.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@vtraxx.cn.

6. Contact Us

VTRAXX CHINA LTD. · ROOM 605, HUA FU AN BUSINESS CENTER, Nº136, QIAONAN DISTRICT, QIAOTOU, FUHAI, BAO'AN, SHENZHEN-GD, CHINA | Post Code: 518103 · +86 135 3800 2767 · info@vtraxx.cn